Business Development Account Manager


Position summary: DPS Group Global is seeking an experienced Business Development Account Manager to join our Technical Service Operations (TSO) team in Raleigh-Durham, NC. DPS provides global consulting engineering and construction management services to high-tech industries around the world. Our exceptional talent helps our clients meet capital project and operational goals. Our company values dynamic, honest, adaptable, and human relationships that create a culture that is based on actions, not promises. DPS offers our employees the work life balance and lasting relationships that have led to our business’s success. The successful candidate will initially report to the Vice President of Operations and will be responsible for developing and expanding client accounts through Project Execution, Networking, and Business Development. To succeed in this position the candidate must have a strong background and experience in Life Sciences, Project Execution, and providing onsite Project Support.

North Carolina
Years of Experience Req.:
Date Posted:
Days Remaining:
Employment Type:
Permanent full-time
Education Level Req.:

Key responsibilities:

  • New Client Relationships – The primary responsibility will be to develop a strong and consistent pipeline of new business both locally and regionally in the Life Science market for TSO services.
  • Communication – Interface with existing and new clients in order to gain clear understanding of the client’s specific resource needs. Respond promptly to all customer requirements and maintain a high level of customer satisfaction.
  • Resource Pool – Manage client and resource needs to maintain client business ensuring that the business reaches or exceeds goals and objectives.
  • Business Plan – Develop and maintain a business plan for target clients and execute against this plan to develop existing and new business at the client site.
  • Networking – Develop and expand client and Candidate network and attend network events.
  • Marketing – Support the marketing strategy and overall brand of DPS at networking events through presentations and candidate/client interface.
  • Candidate Sourcing – Work with recruiters to assure that selected candidates match the client’s expectations in terms of personality, quality, and technical aptitude.
  • Operational Support –Liaise with VP of Operations to ensure new business, expansion of existing business, billings, gross profit, markups, etc. are in line with strategy and overall expectations.
  • Client invoicing and Purchase Orders – Ensure that the nominated accounts are managed effectively and act as the ‘go-to’ person for any purchase order or billing inquiries.
  • Reporting – Responsible for developing and maintaining up-to-date reports for existing Client business and new opportunities in terms of proposals, prospects, and new relationships.

Education & experience:

  • Degree in Engineering or equivalent level of experience or qualification.
  • Relevant Client-side experience for Engineering Life Sciences required.
  • Demonstrated and proven technical experience working within biotech/pharmaceutical settings is preferred.
  • An established relationship with Engineering Life Sciences clients and candidates across a variety of mentioned engineering disciplines.
  • Proven BD leader, from A/E/C market with good network.
  • Ability to interact effectively with all levels of staff and management.
  • Understanding of Design, Construction and CQV workflow within regulated industry is desirable.
  • Team player that can collaborate and communicate well internally to maximise opportunities Must be willing to travel as necessary. 
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